Shipping policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery

We currently ship to addresses within the United States only. Shipping charges are calculated at checkout based on your order's weight, dimensions, and destination.

Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery windows will be shown during checkout. Please note that delivery times are estimates only and are not guaranteed — delays caused by the shipping carrier, weather, or other events outside our control may occur.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information so you can follow your package's progress.

Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible at cherry@iamdreammaker.com — we'll do our best to correct it before the order ships.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at cherry@iamdreammaker.com within 7 days of the expected delivery date so we can investigate and make it right.

Questions

If you have any questions about shipping, reach out to us at cherry@iamdreammaker.com.